SAN JOSE DE BUENAVISTA, Antique –The Department of Trade and Industry (DTI) reiterated the compliance of business establishments to Republic Act 10909, otherwise known as the “No Shortchanging Act of 2016.”
Engr. Lynna Joy Cardinal, Senior Trade and Industry Development Specialist of DTI Antique said in an interview that in order to start the year off right DTI is really pushing for the compliance of stores to the “No Shortchanging Act.”
“Business establishments are reminded that shortchanging is prohibited,” she said.
Republic Act 10909 prohibits business establishments from giving insufficient or no change to customers. It shall be the duty of business owners to give exact amount of change.
Likewise, it is also the duty of the costumers to ensure the exact amount of change is received immediately after every transaction, said Cardinal.
Price tags are also required under the law which indicates the exact retail price per unit or the service which already include the taxes applicable to the goods or services being offered. Official receipt must be issued.
Consumers may report to the Consumer Welfare Desk of business establishments all instances of shortchanging for immediate action.
The law also prohibits shortchanging the customers even if such change is only a small amount, changing in any form other than the present currency is strictly prohibited. Thus, giving of candies or any item in lieu of the exact amount is not allowed.
The cashiers are also not allowed to ask the costumers to exempt them from giving the exact amount for any reason including non-availability of small bills or coins.
With this, DTI has posted reminders in different stores for the awareness of both consumers and business owners.
Cardinal also encouraged the public to bring their coins to the nearest stores or banks so it could circulate and make them available in stores. (PIA/PN)
