As of January 8, 2022, Cebu Pacific flights to Bacolod were cancelled until 15, 2022.
The local government of Negros Occidental has issued an Executive Order limiting the entry of flights to and from National Capital Region while it is on Alert Level 3.
As such, Cebu Pacific has reduced its flights from 16x weekly between Manila and Bacolod to once daily (7x weekly).
The following flights are cancelled until January 15, 2022:
5J 477/478 Manila – Bacolod – Manila (January 9 to 15)
5J 487/488 Manila – Bacolod – Manila (January 11 and 13)
5J 124/125 Cebu – Bacolod – Cebu (January 15)
Affected passengers have been informed via contact details provided in the booking. They may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) until 30 days from date of departure:
Rebook
Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.
Travel Fund
Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)
Refund
The process may take up to two (2) months from the date of request.
Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.
Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website: bit.ly/CEBFaqs
For other questions or concerns, passengers may send a message via Charlie the Chatbot on the Cebu Pacific website. /PN
