ILOILO City – This highly urbanized city has been selected by the Department of Interior and Local Government (DILG) as one of the targets for the implementation of the Citizen Satisfaction Index System (CSIS).
CSIS is a tool to gather relevant data on citizens needs and to empower local governments to align local policies and be responsive to public needs.
“We are aiming for data-driven governance that will firm up our decisions and policies for the good of our people. We understand the importance of data in all our programs and projects and the help it can give us to better manage the entire city. I thank the DILG for including us in this endeavor,” said Mayor Jerry P. Treñas during the CSIS orientation organized by DILG-Iloilo City and West Visayas State University (WVSU) on Aug. 3 at the City Hall Penthouse.
The orientation was attended by city government department heads and punong barangays who were selected for the study.
Thirty barangays, each with five randomly selected respondents, will take part in the survey on Aug. 20, 21, 27, and 28.
Before the start of the survey, key departments and offices of the city government were asked to answer the Service Delivery Baseline Data Collection regarding implemented programs, projects, and activities for the last 12 months.
In June this year, DILG Region 6 and WVSU, as local resource institute partner, signed a memorandum of agreement for the implementation of the program. (Iloilo City PIO)/PN
