A vision for the future

THE FUTURE may seem uncertain, especially with the potential risks associated with artificial intelligence (AI). However, this does not mean we cannot harness AI to work for us and reap its potential rewards. Many innovative solutions that can transform our society are within our grasp.

Karl Kendrick Chua, managing director for Data Science and Artificial Intelligence at Ayala Corporation, emphasizes that there is no prosperity in the presence of inequality. Yet, it is possible to “give every Filipino an equal opportunity to succeed” through the transformative, technology-enabled solutions rapidly shaping society today.

Speaking to the 132 graduates of the University of the Philippines Diliman National Graduate School of Engineering during their recognition rites on August 18, Chua highlighted both the pitfalls and opportunities in an AI-powered world. More importantly, he urged the 2024 cohort to reflect on how to use their education to benefit people and the planet.

Drawing from his extensive experience, including his roles as former Socioeconomic Planning Secretary and senior country economist at The World Bank, Chua shared insights on social inequalities and challenges. He described potential AI use cases to empower citizens to demand better government services, improve airport immigration processes and public transportation, support farmers, reduce corruption, and enhance education through internet accessibility.

In his current role at Ayala, Chua exemplifies how businesses can use technology to address societal pain points. “We aim to use data science and AI to improve our understanding of customers’ and various stakeholders’ needs and provide more data-driven and customized responses,” he said. By responding better to the need for lower-priced, higher-quality, and more sustainable goods and services, Ayala hopes to contribute to a more equitable society.

Ayala Corporation has been actively integrating AI across various sectors to drive innovation and improve efficiency. Here are some notable AI initiatives:

Ayala Land

* Construction and Quality Control: Ayala Land’s subsidiary, Makati Development Corporation (MDC), uses AI and drone technology for construction and quality control inspections. This approach has significantly reduced inspection times and costs while improving accuracy.  

* Sustainability Goals: AI is also being leveraged to support Ayala Land’s goal of achieving net zero greenhouse gas emissions by 2050. This includes optimizing energy use and enhancing the sustainability of their developments.  

Digital Transformation

* Group-Wide Strategy: Ayala Corporation has committed to a massive digital transformation across its companies. This includes exploring new business models, investing in venture capital and leveraging data and analytics.

* Fintech Innovations: Ayala is a leader in fintech through its involvement with GCash, a mobile wallet service. GCash uses AI to provide secure, fast, and convenient financial services to millions of Filipinos.

Healthcare and Public Services

* Telemedicine: AI-powered telemedicine solutions are being developed to improve access to healthcare, particularly in underserved areas.

* Public Transportation and Services: AI is being used to enhance public transportation systems and improve government services, making them more efficient and accessible.

Climate Action and Resource Efficiency

* Sustainability Initiatives: Ayala is using AI to support its sustainability initiatives, including climate action and resource efficiency.  This involves optimizing resource use and reducing environmental impact.

The message is clear: while AI presents challenges, it also offers unprecedented opportunities to bridge societal gaps and foster equality. The future is in our hands, and with the right approach, we can make AI a powerful tool for positive change. (totingbunye2000@gmail.com)/PN