BACOLOD City – The Central Negros Electric Cooperative (Ceneco) encourages its member-consumer-owners (MCOs) to settle their unpaid bills not falling within the modified enhanced community quarantine (MECQ) period to avoid inconvenience.
This city was placed under MECQ in September following a spike in coronavirus disease 2019 (COVID-19) cases.
Maria Agnes Claro, Ceneco officer-in-charge, clarified that unpaid bills not falling due within the MECQ are not covered by the extended grace period and installment payment scheme.
MCOs, she said, are therefore encouraged to settle such unpaid bills to avoid the inconvenience brought about by disconnection.
“After the 30-day grace period, if still unsettled, MCOs can still pay in three installments. This payment installment scheme will be reflected in the next bill. No interest, penalties and fees shall be charged to bills being paid during the extended grace period,” Claro said.
However, MCOs who are capable to pay their bills in full within the original due dates are highly encouraged to do so, the Ceneco chief further said.
The extended grace period is in consonance with the “Bayanihan to recover as one act” – which directs all institutions providing electric, water, telecommunications and other similar utilities to implement a minimum of 30 day grace period for the payment of utilities falling due within the period of ECQ or MECQ./PN
