ILOILO City – The Regional Public Affairs and Information Office of the Department of Public Works and Highways Region 6 was awarded one of the Best Performing Information Offices in Western Visayas.
The Philippine Information Agency gave the recognition during the 2018 Information Officers’ Year-End Conference and Awarding at District 21 Hotel on Dec. 12.
The citation was based on consistency, diligence and commitment towards public service through information, education and communication programs, activities and services.
The office’s official newsletter – the WV Builders News – also received an award as one of the Best Newsletters/Tabloids, adjudged based on relevance of content, technical quality, editorial quality, mechanics and over-all appearance.
PIA recognizes officers, offices and information, education, communication materials used by the national government agencies and local government units in disseminating information and educating the general public on the programs, projects and services.
“DPWH is one of the partners of the PIA in bringing the government closer to the people though the power of information,” the agency said.
DPWH Region 6 also received a Citizens’ Feedback Management Excellence Award from the Stakeholders Relations Service from the DPWH Central Office during the Regional Public Information Officers’ Communication and Advocacy Planning Workshop for 2018 hosted by DPWH Regional Office IV-B, in Quezon City, held on Nov. 28 to 29.
The citation was given in recognition of its DPWH 6’s outstanding accomplishment in Citizens’ Feedback Management by resolving 100 percent of all customer feedbacks from January to September this year.
DPWH said it makes sure that citizen’s feedbacks, complaints and concerns aired through “Hotline 8888,” DPWH Hotline 165-02, Facebook are acted upon immediately and accordingly. (With DPWH Region 6/PN)