LANDBANK commits to service amid COVID-19 crisis

LAND Bank of the Philippines is committed to provide unhampered service amid travel restrictions and other necessary constraints, said Cecilia Borromeo, president and chief executive officer of LANDBANK.

To cater the financial needs of its valued clients, the bank has taken these following steps:   

Branches are open

While complying with the enhanced community quarantine and other safety measures, majority of LANDBANK branches nationwide remain open for your financial transactions. Starting Mar. 23, 2020, all open branches operate from 8:30 AM to 12:00 noon, until further notice. One is advised to visit LANDBANKS’s website www.landbank.com and social media accounts for the updated list of open branches.

Branches and ATMs are safe

LANDBANK is implementing screening procedures in its branches prior to entry. Likewise, it is strictly observing social distancing inside the branches by limiting the number of customers on seating capacity. In the same way, social distancing is observed while queuing for ATMs.

Cash availability

While the bank encourages cashless and online transactions, it also ensures cash availability in all of its ATMs should the client need to transact via ATMs.

Payment extension

LANDBANK is giving a 60-day extension for all Salary Loan and Credit Card payments with due dates of up to Apr. 15, 2020.

Free interbank fund transfer

LANDBANK waived fees for fund transfers to other banks via InstaPay and PESONet starting 6:30 p.m. of March 18 until 11:00 p.m. of Apr. 30, 2020.

LBP CARES Program

For commercial loan clients, the bank is giving longer tenor and grace periods as part of restructured loan amortizations. New loans can also be granted to clients affected by the crisis.

Business Continuity Management

LANDBANK has activated necessary protocols to maintain normal banking operations as much as possible. A skeletal workforce of LANDBANK employees are reporting for duty in our head office, branches, and field units, while the rest are working from home, to ensure continued service delivery. The LANDBANK Board and Management continue to regularly hold online meetings to make decisions regarding ongoing developments and minimize operational disruptions. 

During this time, LANDBANK hopes everyone stays at home and uses its digital and online platforms for their banking needs. The LANDBANK Mobile Banking App, iAccess, WeAccess, Link.BizPortal, Electronic Tax Payment System and Phone Access are available for necessary transactions.

“While we face an unprecedented crisis, rest assured of our commitment to remain in the frontlines and provide you uninterrupted service,” Borromeo said.

“We are banking on the Filipino spirit that we can rise above this adversity together. Thank you for your continued trust and support,” she added./PN