AFTER the global cyber disruption on Friday, July 19, “all operations are back to normal” for airlines at Ninoy Aquino International Airport Terminal (NAIA) 3 by Saturday afternoon, July 20, according to Manila International Airport Authority (MIAA).
“While the affected airlines were recovering from the passenger buildup and request for rebooking, a few counters of one affected airline was still doing manual check-in this morning which was only fully restored online around 12 noon (Saturday),” said MIAA head, Executive Assistant Chris Bendijo.
As airlines returned to normal operations, some passengers went to the airport hours ahead of their scheduled flights to double-check the status of their flights.
Michelle Colima, who had booked a flight to Butuan City, couldn’t hide her excitement to go home after finding out the airline she was flying on had restored its check-in and boarding system.
“Okay na raw, naayos na ‘yong problema kagabi. Laking pasalamat kami at least nawala ‘yong kaba ko,” she added.
Meanwhile, some passengers whose flights were cancelled due to the global cyber outage were dismayed that their travel plans were disrupted.
“Siyempre po kung may appointment po kami, siyempre made-delay po ‘yon lalo na kung may hinahabol po kami ng umaga,” said Julianne Lee who was bound for South Korea.
More than 50 flights were affected by the outage, according to MIAA.
The Friday outage that hit systems using Microsoft services affected airlines, airports, banks, telecommunications firms, and other institutions worldwide, including those in the Philippines. (ABS-CBN News)
