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[av_heading heading=’Reg’l hospital chief reasons with DOH ‘ tag=’h3′ style=’blockquote modern-quote’ size=” subheading_active=’subheading_below’ subheading_size=’15’ padding=’10’ color=” custom_font=”]
BY MAE SINGUAY
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BACOLOD City – Dr. Julius Drilon explained to the Department of Health (DOH) about the alleged harsh treatment of patients in the Corazon Locsin Montelibano Memorial Regional Hospital (CLMMRH).
Drilon’s reasons in his letter to DOH undersecretary and Integrity Management Committee vice chair Gerardo Bayugo were consistent with the ones he gave in press interviews and a statement issued earlier in November.
Some patients and folks aired their grievances to Task Force Crusaders, a group working under the Office of the Solicitor General. Task force head John Chiong wrote DOH secretary Paulyn Jean Rosell-Ubial on Nov. 10.
Bayugo then issued Drilon, the chief of hospital, a Nov. 15 memo demanding an explanation.
Aside from the staffers’ alleged misbehavior and unfair treatment of patients and watchers, other complaints included “lack of concern and sympathy” from the staff and the lack of medicines.
“The hospital is committed to providing quality medical care to its patients,” Drilon wrote Bayugo on Nov. 21.
“But being a catch basin of patients in Bacolod City and Negros Occidental, it is an attestable scenario that the hospital serves about 700 patients regularly, almost doubling its 400-bed capacity,” he said.
According to Drilon, this results in “increased workload” for the hospital staff “who carry out hospital duties and responsibilities to exhaustion.”
“In spite of this reality, our doctors, nurses and hospital staff are exerting their best effort to serve our patients,” he said. “The administration never fails to continuously remind its staff to handle patients compassionately and with proper care.”
The CLMMRH is “facing multiple challenges in its operations” and “shall capitalize on constructive complaints, if there [are] any, to further improve its operation,” said Drilon.
Moreover, the chief of hospital “highly encourages” that “ascertainable claims, even anonymous ones … be directly reported to the administration.”
“This will allow the hospital to effectively conduct the proper investigation and take concrete steps as to the liability of hospital personnel concerned if proven to be remiss in their duties,” said Drilon.
Earlier Drilon told the press he is willing to “sit down” with Chiong and the complainants to know the nature of the complaints and find ways to address them./PN
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