THE RISING mental health concerns in Western Visayas, as evidenced by the growing number of calls to the National Center for Mental Health (NCMH) crisis hotlines, demand urgent attention. With 1,468 calls from the region since the hotline’s launch, and over 25,775 suicide-related calls nationwide, it is clear that mental health is no longer an issue we can afford to sideline. The Department of Health (DOH) has taken a smart first step by establishing 24/7 crisis hotlines, but much more needs to be done to ensure that these services reach those in need, especially in underserved areas.
Mental health has long been stigmatized, but the COVID-19 pandemic and its aftermath have thrust the issue into the spotlight. People are now more willing to seek help, yet access to mental health services remains uneven, particularly in rural areas of Western Visayas. The region’s ranking in terms of hotline calls — seventh nationwide — signals both a demand for support and a gap in mental health services that must be addressed.
One of the biggest challenges is ensuring that the crisis hotlines are not just known but are accessible to everyone. Local governments, health institutions, and community leaders need to work together to launch comprehensive awareness campaigns. By doing so, we can make sure that every individual, regardless of their location, knows where to turn in times of emotional crisis. Expanding the reach of these hotlines should be a priority, especially in the provinces where access to mental health professionals is limited.
But hotlines are only the first line of defense. A well-rounded mental health support system requires investment in telemental health services, counseling centers, and psychiatric care facilities. Western Visayas, like many regions, suffers from a lack of mental health professionals. It is imperative that we address this shortage by training more counselors and psychiatrists, especially in local communities where resources are scarce. By bringing mental health services closer to the people, we create a safety net that can catch individuals before they reach a breaking point.
The Mental Health Act, or Republic Act 11036, mandates the creation of accessible and effective mental health services, but the implementation in Western Visayas has been uneven. Local government units (LGUs) must take a more proactive role in expanding mental health programs, allocating resources to ensure that regional and provincial health offices have the tools they need to provide comprehensive care.
LGUs should also establish partnerships with schools, workplaces, and community organizations to integrate mental health support into everyday settings. Schools and workplaces, in particular, should have access to on-site counselors who can address issues like academic pressure, workplace stress, and interpersonal conflicts.
Furthermore, the regional DOH offices must coordinate more effectively with national mental health authorities to ensure that Western Visayas is not left behind in the roll-out of new programs and services. While crisis hotlines are vital, they are only one component of a much larger solution. It is time for a holistic approach to mental health care — one that integrates preventive measures, such as mental health education and early intervention, with accessible and responsive treatment options for those in need.
