PERTH – AirlineRatings.com, the world’s only safety and product-rating website, has announced Air New Zealand as its Airline of the Year for 2020.
Air New Zealand is being honored for the sixth time for its record-breaking performance, multi award winning in-flight innovations, operational safety, environmental leadership and motivation of its staff. These factors have stamped the airline as a clear industry leader.
The AirlineRatings.com Airline Excellence Awards judged by seven editors with over 200 years’ industry experience, combine major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.
“Air New Zealand’s commitment to excellence in all facets of its business starts at the top with outstanding governance and one of the best executive teams in aviation through to a workforce that is delivering consistently to the airline’s strategy and customer promise,” Thomas says.
Air New Zealand also won Best Premium Economy, while Singapore Airlines won Best First Class and Qatar Airways Best Catering and Best Business Class. Qantas won Best Domestic Airline Service and Best Lounges.
Virgin Australia won Best Cabin Crew and Best Economy Class; Emirates in Best In-Flight Entertainment; Cebu Pacific as Most Improved Airline; VietJet Air as Best Ultra Low-Cost airline. Excellence in Long Haul travel: Delta Air Lines (Americas), Lufthansa (Europe), Emirates (Middle-East/Africa) Cathay Pacific Airways (Asia); Best Low-Cost Airline – JetBlue (Americas), Wizz (Europe) Air Arabia, (Middle-East Africa) and AirAsia / AirAsia X (Asia/Pacific).
AirlineRatings.com also named its Top Twenty Airlines: Air New Zealand, Singapore Airlines, All Nippon Airways, Qantas, Cathay Pacific, Emirates, Virgin Atlantic, EVA Air, Qatar Airways, Virgin Australia, Lufthansa, Finnair, Japan Airlines, KLM, Korean Airlines, Hawaiian Airlines, British Airways, Alaska Airlines, Delta Air Lines and Etihad Airways. (Asianet)
